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JUICEPLAY

Gamify your event.
Keep fans coming back.

Run a branded quest and rewards program before, during, and between your events. Fans discover artists, create content, connect with each other, and earn rewards. You build anticipation, learn what fans value, and give them reasons to return.

See how fans play
A DJ raises both arms toward the crowd as sparks rise above the stage at Breakaway Dallas.
BREAKAWAY DALLAS · 2025Photo: Mike Kirschbaum
Play together.
Get rewarded.

Bring your whole event
into one fan program.

A lineup announcement can bring a fan in. From there, quests introduce them to artists, other fans, sponsor experiences, event traditions, and rewards. A quest is an activity fans complete to earn points toward rewards.

Juice connects your fan universe through eight areas of participationArtists, event lore, marketing moments, promotion, on-site engagement and purchases, fans and community, partnerships, and rewards and giveaways. Each connects through Juice Play.Artists connects with Juice PlayEvent story and traditions connect with Juice PlayMarketing moments connects with Juice PlayPromotion connects with Juice PlayOn-site engagement and purchases connect with Juice PlayFans + community connects with Juice PlayPartnerships connects with Juice PlayRewards + giveaways connects with Juice PlayJuice Play connects participation across the whole eventJuice PlayOne connected fan programJoin from one momentDiscover more of your eventArtists: Discover the lineup Artist quests connect fans with music and performances.ArtistsDiscover the lineupArtist quests connect fanswith music and performances.Event story + traditions: Become part of the story Explore traditions, hidden clues, and the history of your event.Event story + traditionsBecome part of the storyExplore traditions, hidden clues,and the history of your event.Marketing moments: Give fans something to do with each campaign Quests for announcements and content.Marketing momentsGive fans something to dowith each campaignQuests for announcements and content.Promotion: Help fans grow the show Ticket sellers, content creators, and street teams bring others in.PromotionHelp fans grow the showTicket sellers, content creators,and street teams bring others in.On-site engagement + purchases: Explore more of the event Discover experiences and vendors. Earn points on eligible purchases.On-site engagement + purchasesExplore more of the eventDiscover experiences and vendors.Earn points on eligible purchases.Fans + community: Connect fans with each other Invite friends and participate in shared challenges.Fans + communityConnect fans with each otherInvite friends and participatein shared challenges.Partnerships: Give partners a part to play Visit activations, try products, and share feedback.PartnershipsGive partners a part to playVisit activations, try products,and share feedback.Rewards + giveaways: Make participation worth it Earn rewards and enter giveaways for tickets, merch, and experiences.Rewards + giveawaysMake participation worth itEarn rewards and enter giveawaysfor tickets, merch, and experiences.

Juice Play

One connected fan program.

Discover the lineup

Artist quests connect fans with music and performances.

Coachella · 2024

Fans complete quests.
You reward the actions that matter.

Fans choose activities, take part with friends, and earn points toward tickets, upgrades, merch, and special experiences.

You choose which actions to encourage and how fans qualify for rewards.

Coachella Quests walkthrough

Keep fans involved
before, during,
and between events.

Start quests 1–2 months before the show, connect them to your marketing campaigns, and reward participation on site. Afterward, bring fans back for recaps, feedback, and new activities.

01 · 1–2 months before your event

Open participation early.

Launch quests around artist discovery, your event’s story, and friend invites. Fans join and start earning points while they are making plans, giving you more time to engage them before the show.

02 · In the weeks before your event

Tie every campaign into quests.

Turn lineup reveals and marketing campaigns into quests. Fans create content, contribute ideas, and connect through shared challenges, building anticipation before they arrive.

03 · During your event

Explore the event and collect rewards.

Fans explore performances and sponsor activations through quests, then collect earned tickets, upgrades, merch, and experiences money can’t buy, such as artist meet-and-greets. You can measure participation across the experiences and partners you feature.

04 · In the days after your event

Collect memories and event feedback.

Reward fans for sharing photos, favorite performances, and feedback on entry, food, and the overall experience. Learn what worked and what to improve while memories are fresh.

05 · Between events, all year

Give fans reasons to return between events.

Run quests around recaps, cultural moments, partner campaigns, and your next announcement. Give fans new reasons to participate between shows, keeping your event part of their year.

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Know your fans.
Build a better event.

Ask fans what brought them in, what they enjoyed, and what should improve. Read their answers alongside recorded quest and referral activity to plan more relevant marketing, rewards, and event experiences. Examples below are illustrative.

Reach the right fans.

Understand what brings them in and what they come for.

An illustrated fan in a pink tracksuit.An illustrated fan in a teal outfit.
“A friend invited me.”

Build around fan favorites.

Use fan preferences to plan rewards, lineup choices, vendors, and experiences.

  1. VIP upgrades
  2. Festival merch
  3. Artist meet-and-greets

Improve the next event.

Hear what worked and where the experience fell short.

An illustrated fan beside a shaded rest area.
“More shade between the afternoon sets.”

Bring fans back with
an event loyalty program.

Reward quests, referrals, and eligible purchases with points fans can redeem for tickets, upgrades, merch, and special experiences. Carry balances into next season and use presale rewards to encourage earlier ticket purchases.

This season

A fan completes an activity on her phone beside an event check-in post.
Points earned

Take part. Earn points.

Fans earn points for quests, friend referrals, and eligible purchases.

This season

The same fan collects a purple festival shirt as her reward.
Reward claimed

Claim a reward.

Fans redeem points for tickets, upgrades, merch, or special experiences.

Next season

The fan uses her phone beside next season’s early ticket announcement.
Unspent points carried forward

Start next season ahead.

Carry unspent points into next season. For example, set them to expire when presale ends, giving fans a reason to use their balance toward ticket rewards and buy earlier.

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Create new sponsorship
opportunities around
fan participation.

Package branded quests, program sponsorship, and sponsored rewards into offers for your partners. See how event programs have connected brands with fan visits, product trials, content, and purchases.

Find engaged fans.
Invite them to help
grow the show.

Activate word of mouth by giving fans ways to share the event with friends. Use quest and referral activity to identify involved fans, then invite them to apply or join Juice Promote as ticket sellers, content creators, or street team members.

Ticket sellers

A fan in a teal bucket hat shares a ticket invitation on his phone.

Turn invitations into ticket sales.

Fans share their personal ticket link with friends and their wider network.

Content creators

A fan in a pink tracksuit films content with her phone on a handheld grip.

Bring the event into more feeds.

Fans create and share content that introduces new people to your event.

Street teams

A fan in an orange helmet puts up a poster and carries flyers.

Build a presence around town.

Fans distribute flyers and put up posters where your next audience spends time.

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Help bring more people
to the show.

Personal recommendations, original content, and local promotion introduce more people to your event.

Meet Juice Promote
Fans dancing together at Same Same But Different.
Same Same But Different community

Your team or ours.
Built around your event.

Run Juice Play with your team, or have us design, launch, and manage the program.

A few things
before we play.

Do fans need another app?

No. Fans can join in a browser through a link or QR code. JuiceXP and event-app options are also available, depending on the setup. Fans may need to sign in.

Who runs the program?

Your team can run it with our setup support, or we can design, launch, and manage it with you. Before launch, we agree who handles rewards and on-site responsibilities.

Who provides the rewards?

We plan the reward mix with you, including tickets, upgrades, merch, experiences, and partner contributions. We agree how points are earned, redeemed, carried forward, and when they expire.

How will we measure it?

Before launch, we agree what you want to learn or encourage, what the setup can track, and how results will be reported.

What affects the price?

Pricing depends on your event, program scope, delivery format, and the support your team needs. We work through that with you when planning the program.

Plan a fan program
around your event.

Tell us your event dates, audience, and goals.
We’ll talk through quests, rewards, and the support your team needs.